This might seem like a no-brainer, but a detailed spec sheet is the first and most important step in ordering the right equipment and finding a manufacturer. When your manufacturer knows your production volume, materials, process requirements, electrical needs and other requirements, they can build a system that fits seamlessly into your facility. The more specific your spec sheet, the more accurate the build. For this reason, one of the first questions to ask your equipment manufacturer is whether or not they can build the spec for you.
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Make sure your spec sheet includes following:
Production amount
Electrical rating
Environmental hazards (combustible dust, extreme heat, moisture etc.)
Material hazards (caustic materials, respirable dust hazards etc.)
Build material requirements (stainless steel, food grade, polyethylene etc.)
Sanitation regulations
Safety requirements
Upstream and downstream system operations
Its essential to ask your manufacturer the right questions, but its also important to address their questions as well. If the manufacturer doesnt ask for any clarification about your spec or requirements, this might be cause for concern. Be wary of too many easy answers; make sure your manufacturer thinks about your constraints or potential obstacles as hard as you do.
From the small details to the big-ticket items, all of your specifications should be written in the quote. If its not written down, miscommunications between sales and manufacturing can happen and you get might not be what you thought. There are just as many important questions to ask manufacturers about the quote as there are about the build itself.
A lower price is tempting, but low-ball offers tend to pile on extra costs and frustration later on. Make sure you know the right questions to ask manufacturers about the price; how accurate is it? What could cause it to change? Are testing, delivery, and maintenance included? When comparing quotes, make sure all the same considerations are included on each.
If you, your technicians, manager, or client prefer certain brands of controls or other manufacturer components, ask if these are available. Make sure your manufacturer uses off-the-shelf components; specialized equipment can make later maintenance, upgrades, and repairs much harder and more expensive.
One of the best questions to ask manufacturers about your system is, who else uses it? Your manufacturer should be able to provide references you can talk to. When checking these references, make sure the system and process is the same. Remember that differences in the process, additional parts, or a system purchased more than five years ago might not be the same.
In addition to information about the system, the reference can also tell you about the manufacturer. Consider the following questions for your reference:
What system and process do you have?
When did you purchase it?
Have you seen any problems?
Was the purchase price the same as the quote?
Did the manufacturer provide maintenance or assistance?
Was delivery on time?
After purchase, was the manufacturer easy to get back in touch with?
Testing is the best way to make sure that your system integrates properly and completes the process without a problem. Factory approval testing should be available before shipping. The manufacturer should also be able to conduct ingredient testing to address any potential problems with bulk density, angle of repose, particle size, materials hazards, and more.
Make sure you know the right questions to ask your manufacturer about equipment testing; when have they conducted this testing before? How much does testing cost? Is it written into the quote?
Its better to double-check that your manufacturer has required certifications and adheres to standards rather than find out later your equipment might not be up to par.
Consider the following certifications and standards;
UL wiring and control standards
ASME and/or AWS welding standards and codes
ISO standards
OSHA equipment safety standards
IEEE standards
Canadian, European Union, other international standards
Knowing the right questions to ask about the service department will make sure good service continues after purchase. Do they have an in-house service department? How many technicians are there? Do they offer set-up and training? An extra investment in an in-house, top-notch service department can prevent costly downtime later.
The majority of your system should have a long, effective life, however some parts do inevitably wear down. Ask about sprockets, nozzles, replacement belts, screens, strainers, belt and valve calibration, etc. Addressing these concerns at purchase will reduce downtime drastically later.
Durability isnt the concern when it comes to system aging. If regulations change, new technology becomes available, or ingredients change, can the system adapt? Consider potential changes on the horizon, or industry upsets youve seen in the past.
Can the system adapt to:
Stricter sanitation requirements
Stricter safety requirements
More precise measurements
Changes to ingredient mixing
Additional nutrient needs
New software capabilities
IoT integration
As the saying goes, the key to success is 90% planning and 10% execution. Once you know and verify that your manufacturer can and will build the system you need, the hardest and riskiest part of the job is done. Ask your manufacturer the right questions from the start and you can have confidence in your system when it arrives.
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Read MoreSteel industry is one of the essential industries for the development of any community. It provides necessary inputs mainly for the construction of infrastructures, power generation and distribution, transportation facilities and vehicles, manufacturing machinery and equipment - all of which are vital for a community to achieve growth.
The industrys outputs are utilized by both commercial and industrial enterprises, such as electronics, steel sections manufacturing, and shipbuilding, among others. Hence, the industrys demand for steel production has extremely increased throughout the years.
The high demand on steel products also paved the way for many business owners to venture in manufacturing and trading different steel products that will cater various requirements from different industries.
Currently, there is a great competition in the market on steel manufacturing and supply and here are essential questions to ask a steel supplier to consider before buying a steel product for a specific project or requirement:
I. How many years have you been in the industry?
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Experience always plays a big role when it comes to making partnerships. Its helpful to have a steel supplier on your side that has been in the industry for a good number of years and has established a good reputation and relationship with its customers and business partners. A newer supplier may not have access to relationships that can get you the high-quality steel you want at a price thats reasonable.
Besides their years of service, it is of greater importance to also know which scale of operations has your steel provider handled in the past. You can request for a portfolio of their past clients, their company profile, or even certifications (if applicable). These are good indicators that the supplier is institutionally recognized in providing high-quality materials. Furthermore, asking about their experience also ensures that they have a mature business model honed and perfected through years and years of innovation and experimentation.
II. Do you have the production capability?
As a customer, you should expect your steel provider to give information about their production capacity as well as the necessary tools and equipment they have in their manufacturing plant to be able to meet customer requirements. You should overlook the types of tools and equipment which your steel provider utilizes and through it, you can easily see which one has superior capabilities due to its infrastructure.
Manufacturers/suppliers having innovative tools and equipment are likely to finish the production projects without any delays, increasing efficiency and quality for low costs.
III.
Can you deliver on time?
Ask your steel supplier if they can also deliver on time. Whatever venture youre working on be it a small-scale residential renovation or a large commercial building meeting deadlines is always the target. Since construction materials are some of the basic fundamentals of any building project management plan, knowing that you are dependent on a supplier that prioritizes on-time deliveries is a must.
Commitment to eliminate delivery delays is a sign that your chosen supplier values you as a client and also their word. This means that you can rely on them to supply you with the right materials, no matter where youre located, with minimal issues encountered along the way.
IV. Do you offer competitive prices and discounts?
Even if manufactured steel materials are readily available and typically inexpensive, the price may still vary from supplier to supplier. As much as possible, youll want to get the best value out of the products. Sure, you might be able to find steel parts at an affordable price, but the quality might not pay off in the long run. In much the same way, you dont want to misconstrue that expensive parts are generally higher in quality
To help you with this dilemma, ask the manufacturer or supplier if they offer discounts or if their prices are negotiable. A flexible company will go out of its way to negotiate and come up with a price arrangement that benefits both parties.
These are just some of the essential questions to ask a steel supplier to ensure that you choose the best one for your project. Remember that at any point youll need to find a reliable supplier, its safe to ask everything on your mind. Doing this allows you to find the right partnership, no matter the complexity and scope of your project.
ESC has also partnered with Japan-based Marubeni-Itochu Steel Inc. (MISI), one of the largest steel trading companies not only in Japan but globally. ESC offers not only quality products, but also quality services with its roster of expert engineering and technical personnel providing effective customer services.
ESC also has a wide network of logistics partners that can handle local and international shipments, thus strengthening its ability to cover and establish a greater strength in the global market.
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